The Methodology we employ in providing our Management Development Training Programs and Skill Upgradation Workshops include :
Identifying the required Skill sets for the process. This is required to screen and recruit the right candidates at the very beginning of the process, where recruitment is involved.
Identify Training Needs - Once the required skill sets are identified, the training needs need to be identified.
Goal Setting is done to set expectations and targets of the training.
Brainstorm on Training Methodologies which can be applied to offer an innovative, practical, executable & complete solution for the training needs.
Module Preparation which encompasses the complete training solutions for the training needs identified.
Class Room Training where the theoretical, informative, interactive, practical & fun filled learning's are passed on to the candidates by our experienced group of trainers.
Multimedia Based Sessions are conducted where technology is used to the benefit of the candidates. The multimedia training for all our programs are again customized to meet specific Training needs.
Mock Sessions, Role Plays & Practical sessions where the candidates are exposed to situations and experiences which are as close as can be to the actual situation they are going to face.
Tests & Measurements are conducted to judge if the expected training needs are met.
Loyalty Programs & Familiarization to Job functions, Job expectation etc.. Loyalty sessions are conducted and are an integral part of our training sessions, keeping in mind that the attrition levels in most industries in India are hovering between 20 to 40 %. The candidate is also imparted sessions to familiarize him to the Job function & Job expectations. Also the candidate is explained what to expect of his Job & to derive Job satisfaction from the same.
Process Training: We undertake process training for Clients who are interested in outsourcing their process training to us. We generally conduct process training for start up Call centers & BPOs or MNCs looking to set up their captive centers in India.
On the Floor Coaching & Feedback is done to ensure the imparted training and coaching with the set goals are met in the actual physical & practical environment.